Frequently Asked Questions
Common questions about the products and services of Kluaynamthai Kitchen Co., Ltd. If you cannot find your answer, call 02-713-6690 or 089-455-6131, or send us a message.
FAQ
Why are there no prices on the website?
This website is our product catalogue: it lists every model with photos and specifications. Prices depend on the model, specification and quantity, so our sales team quotes them directly. Call 02-713-6690, message us on LINE, or use "Send an enquiry" on any product page.
How do I ask for a price or a quotation?
Press "Send an enquiry" on the product page and the form is filled in with the product name, or call 02-713-6690 / 089-455-6131 with the model or SKU and quantity. Our sales team will reply with details and pricing.
Can I see the equipment before buying?
Yes. Our showroom is at 4796 Rama 4 Road, Phra Khanong, Khlong Toei, Bangkok 10110, near BTS Phra Khanong, open Monday–Saturday 09:00–17:30. Please call ahead so we can have the model you are interested in ready.
How is large equipment delivered?
Ovens, refrigeration and stainless steel fabrication are delivered by freight, priced by distance and actual weight; we confirm the cost before you decide to buy. Smaller items ship by courier, or you can collect them at the showroom.
Do you install the equipment?
Yes. Our technicians install on site, connect gas and exhaust systems, test the safety systems and show your staff how to use the equipment before handover.
Do you design and build complete stainless steel kitchens?
Yes. We design and fabricate complete stainless steel kitchens, including gas and extraction systems, to your floor plan. Send your drawings or dimensions through the contact form or LINE.
Is the equipment covered by warranty?
Most products come with a warranty certificate and user and maintenance manuals. The warranty period depends on the model and product type; ask us at 02-713-6690.
Do you provide spare parts and after-sales service?
Yes. Tell us the model or SKU of the machine you have and we will check spare parts and arrange a technician.